Refund and Returns Policy

Thank you for choosing Grostv, an SEO (Search Engine Optimization) website operated by Grostv. This Return Policy outlines the terms and conditions governing returns and refunds for our services. By using our services, you agree to the terms stated below.

Refund Eligibility:

Service-Specific Refund Policies: Different services offered by Grostv may have specific refund policies. These policies will be clearly outlined on the respective service’s page. Please review the specific refund policy for each service you intend to purchase.

Satisfaction Guarantee: We aim to provide high-quality services and ensure your satisfaction. If you are dissatisfied with our services, please contact our customer support within [X days] of receiving the service to discuss your concerns. Our team will assess your situation and determine if you are eligible for a refund.

Refund Process:

Contact Customer Support: To initiate a refund request, contact our customer support team at Support@tvoted.shop within the specified time frame. Please provide your order number, the specific service you purchased, and the reason for your refund request.

Evaluation: Our team will review your refund request and may ask for additional information to better understand the reason for your dissatisfaction.

Refund Decision: We will notify you of our decision regarding your refund request. If your request is approved, we will process the refund using the original payment method within 7 business days.

Non-Refundable Services:

Certain services may be non-refundable. These services will be clearly marked as non-refundable on their respective pages. Additionally, any services that have been completed or used are generally not eligible for a refund.

Chargebacks and Disputes:

If you initiate a chargeback or dispute with your payment provider for a transaction with us, we reserve the right to terminate any ongoing services and deny access to our platform until the dispute is resolved.

Modification or Termination of Services:

We reserve the right to modify or terminate our services, including the availability of any features, at any time without notice. In such cases, refunds may be provided for any unused portion of the service, as determined by our discretion.

Contact Us:

If you have any questions or concerns regarding our Return Policy, please contact us at Support@tvoted.shop.

By using our services, you acknowledge that you have read and understood this Return Policy and agree to its terms.